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You are here: Home / FAQ / What Should I do About Viewer Comments?

What Should I do About Viewer Comments?

YouTube is more than a video hosting platform. It is also a social network. As you produce and release more videos, you will begin seeing comments from visitors below those videos. Comments are a good barometer for the reach and effectiveness of your channel because only a small percentage of viewers will actually leave a comment. When you get a comment you should do everything in your power to reply as soon as you can. Your response needs to be more than “thank you.” You can include website links, your phone number or you can write out an answer to the viewer’s question.

Remember that you are an educated expert – a lawyer – offering free information. Viewers can see ou and hear you and the vast majority of viewers will greatly appreciate your willingness to share your knowledge. Visitors will ask you questions and make suggestions about other videos you may want to record. Not surprisingly, you will also see some spam comments and occasionally your channel will come to the attention of a troll who hates lawyers or who hates something. This is why you should choose the option of moderating comments. If you are not sure about how to respond to comments or you don’t think you will have the time to do so, our company can manage comment moderation for you.

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